Help : Technical Support : Resolve Errors and Common Technical Questions:

I'm getting this error message: "The resource you are trying to access at ... is not defined in our Cornell Library EZProxy table." What does this mean?

Note that the Host line in the error message will be different for each resource.

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The resource you are trying to access at:
http://www.xxxxxxx.com is not defined in our Cornell Library EZProxy table. Please do the following:

1. Click on "Report a Problem Connecting" below.
2. Tell us that you received this message.
3. Tell us which resource you are trying to connect to.

We will update our table and contact you when the resource is available.

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This error message will only be seen by off-campus users not dialing in to the Cornell modem pool. It indicates a problem with a specific resource that library staff need to fix. Send us the complete message using the Report a Problem Connecting form, linked in the footer of this page. Be sure to let us know which resource you were trying to use.